Privacy and Cookie Policy

This Privacy Policy explains how Artesa UK Limited (“Artesa”, “we”, “us”, “our”) collects, uses, and protects your information when you access https://www.artesa.uk (the “Service”). It also outlines your privacy rights under applicable laws.

By using our Service, you consent to the collection and use of your information as described in this Privacy Policy. If you do not agree with these terms, please discontinue use of our Service.

Artesa UK Limited may update this Privacy Policy at any time without prior notice. Any changes will be posted on https://www.artesa.uk.

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Collection and Use of Your Personal Information

Information We Collect

When using our Service, you may be asked to provide personal information used to contact or identify you. Artesa.uk may collect the following:

• Name
• Email
• Mobile Number
• Address

Usage Data may include:

• IP address
• Pages visited
• Referring pages
• Date and time of access

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How We Collect Information

Artesa.uk collects information in the following ways:

• When you complete a form, place an order, or submit personal information
• When you interact with our website or services

Your information is stored for up to 30 days after it is no longer required to provide services. Non‑identifiable information may be stored indefinitely.

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How We Use Your Information

Artesa.uk may use your information for:

• Providing, maintaining, and improving our Service
• Monitoring website usage
• Contacting you regarding orders, updates, or service‑related information
• Sending news, offers, promotions, and event updates
• Marketing and advertising optimisation
• Analytics and performance tracking
• Managing customer orders and support
• Collecting testimonials or reviews
• Resolving disputes or enforcing agreements

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How We Share Your Information

With Your Consent

We may share your information for any purpose with your explicit consent.

Third‑Party Sharing

Any third party receiving your information must:

• Disclose the purpose of use
• Retain your information only as long as necessary
• Not sell or misuse your information

Your information may be shared for:

• Analytics and traffic measurement
• Payment processing and recovery
• Marketing and email campaigns
• Targeted advertising improvements

We may also disclose information to:

• Comply with laws or court orders
• Respond to claims of misuse
• Enforce agreements

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Cookies

Cookies are small text files used to improve website functionality and user experience.

Types of Cookies Used

• Strictly Necessary Cookies

Required for core functionality such as login and account management.

• Performance Cookies

Used for analytics and understanding visitor behaviour.

• Targeting Cookies

Used for advertising and identifying visitor interests across websites.

• Functionality Cookies

Used to remember preferences such as language or timezone.

• Unclassified Cookies

Cookies currently being categorised.

You can adjust your cookie preferences at any time using the Cookie Settings on our website.

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Security

Artesa.uk uses a range of security measures to protect your information from misuse, loss, or alteration. However, no method of transmission over the internet is completely secure, and you use our Service at your own risk.

We are not responsible for third‑party websites linked from our Service. We recommend reviewing their privacy policies before interacting with them.

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